Agustina Urtasun Gomez

Apr 2026 to present

Cirion Technologies

Lead and supervise a regional structure of 18 associates in LATAM (6 direct, 12 indirect), ensuring operational goals, SLAs and business priorities are met.
Manage team performance, including objectives and feedback.
Handle workload management and capacity planning: assigning, prioritizing and tracking tasks, and coordinating resources to meet deadlines.
Build operational metrics, dashboards and executive reports from real data to show workload, uncover tasks missing from the systems, and support capacity and headcount decisions.
Track operational KPIs, spot deviations and define corrective actions.
Present reports and executive decks to Senior Management and regional stakeholders.
Lead continuous improvement and process standardization across LATAM.
Take an active part in recruiting and selecting talent for technical and operational positions.
Prepare and follow up audit documentation (internal and external), ensuring compliance and traceability.
Manage vendors, run technical and economic proposal evaluations, and take part in RFP, RFI and RFQ processes.
Administer documentation and collaboration in SharePoint, keeping information available and well governed.

Jul 2025 to Apr 2026

Cirion Technologies

Managed regional projects for the Cross Connections LATAM team, including the XCONN inventory and the zero/MH chamber inventory.
Coordinated with internal and external teams to keep operations efficient.
Handled PIPs and tracked KPIs adapted to operational needs.
Requested vendor quotes, compared proposals and managed purchase requests in SAP Ariba.
Controlled expenses through SAP Concur.
Implemented and coordinated regional standardization initiatives.
Joined commercial initiatives to increase product monetization.
Wrote and maintained internal documentation in SharePoint.
Prioritized pending tasks and sent tailored reports to owners and management.
Prepared and reviewed RFPs, RFIs and RFQs.

Mar 2023 to Jul 2025

BM Global Services Buenos Aires

Led an immigration project for the Chicago office covering 22 collaborators and 21 clients, including AbbVie, RSM, Helmerich & Payne and Solventum.
Organized meetings in Outlook (Zoom and Microsoft Teams) and booked conference rooms and desks.
Filed documentation in iManage and Secure Share.
Processed invoices in Chrome River and checked their status in SAP Fiori.
Cleaned and extracted Excel reports, researched information and filled in spreadsheets.
Edited and translated narratives, and trained and helped develop new employees.

Jun 2022 to Mar 2023

Dot Group LLC

Gave full support to C-level executives: schedules, communications and operational priorities.
Coordinated marketing campaigns and wrote content for the US market.
Followed up leads, contacted clients and supported the sales process.
Acted as main contact between US architects and builders.
Uploaded and managed architectural plans in MiTek Management, and created and tracked new projects for architects.
Requested and followed up budgets, recorded payments and deposits, and issued invoices in QuickBooks.

Oct 2021 to Mar 2022

Fast Media Group

Wrote general-interest articles in English for the US audience, about 5,000 words each, keeping editorial consistency and the client's tone.
Researched topics, structured content and did final editing.
Published and managed articles in WordPress, meeting format standards and deadlines, working independently and remotely.

Experience